Photo Collector help
Everything you need to use the Zetlis Photo Collector extension. If your question is not answered here, email us — a real person reads it.
Using Photo Collector
Opening the panel
Go to the product page you want photos from, then click the Zetlis Photo Collector icon in your Chrome toolbar. The panel opens on the right and scans the page. Clicking the icon again closes it.
Rescan
Some pages load extra images only after you interact with them — hovering to zoom, opening a gallery, scrolling to a carousel. Do that, then press Rescan. Anything newly found is marked NEW. If you move to a different product without reloading, the panel notices and starts again on its own.
Main product images vs other images
The panel puts the images most likely to be the product's own photos at the top. Everything else it found stays available under "Other images on this page" — nothing is thrown away, so if a photo you want has been sorted into the wrong group you can still select it.
Previewing an image
Click a thumbnail to open it full size. This never changes what is selected. Close the preview with the × , by clicking outside the image, or by pressing Escape.
Selecting images
Tick the checkbox on a row, or click the row. The checkbox in the "Main product images" header selects or clears them all at once. Where a photo exists at several resolutions the largest verified version is chosen for you; the others are under "other sizes".
Original format vs JPG
JPG converts WebP and AVIF images to .jpg using your browser. It is the default because JPG is the format most marketplaces expect. Original format saves the file exactly as the site serves it. If a conversion is not possible — some sites do not allow their images to be read for conversion — the original file is saved instead and the panel tells you which ones.
Collecting several products
Select a product's photos, check the product name, then press Add. The panel clears ready for the next one. Carry on browsing and repeat as often as you like; your collected list stays as you move between pages.
Downloading
Press Download on a single product, or Download all products to save everything at once. Files go to your Downloads folder under "Zetlis Photos", one folder per product, numbered 01, 02, 03 in the order you selected them.
Troubleshooting
The panel did not open
Extensions cannot run on Chrome's own pages (chrome://, the Chrome Web Store, the new-tab page) or on local PDF files. Open a normal website and try again. If you have just installed or updated the extension, reload any tab that was already open first.
A photo I can see on the page is not listed
Press Rescan after the image has actually appeared on screen. Some sites build images in ways a browser extension cannot read at all — a photo drawn onto a canvas, for example, has no file to download. Turning on "Show small images" in Advanced also reveals anything filtered out for being very small.
Chrome asked to allow multiple downloads
Chrome asks once per website when several files are saved together. Choose Allow and it will not ask again for that site.
Some files saved as .webp instead of .jpg
Conversion needs the site to permit its images to be read. Where it does not, the original file is saved with no loss of quality and the panel lists which files that applied to.
Review or customer photos are missing
Photos that sit inside a reviews section are held back by default, because they often show real customers and are rarely yours to reuse. If a product photo has been caught by that, open Advanced and turn on "Show excluded review / customer photos".
My collected products disappeared
The collected list lives in your browser's local extension storage. Clearing browsing data for extensions, removing the extension, or using a different Chrome profile will empty it. Download a product once you have finished collecting it.
Still stuck?
Email [email protected]. Telling us the website you were on and what you expected to happen makes it much faster to sort out.
See also the Photo Collector overview, the extension privacy notice and the Photo Collector terms.