One-time setup · about 3 minutes

Set Up eBay for Zetlis

Before publishing through Zetlis, make sure your eBay Business Policies are set up. You only need to do this once.

Choose your eBay marketplace

Pick the site you sell on. Policies only work on the site where you create them.

Set up your eBay Business Policies

eBay requires three policies before Zetlis can publish listings: Shipping, Payment, and Returns.

Open Business Policies on eBay.com ↗

First time? Opt in to Business Policies ↗

In eBay's menus: My eBay → Account → Business policies

1/3

Shipping policy

How you ship orders and what shipping costs.

  1. Select "Create policy", choose the shipping policy and give it a name.
  2. Pick your carrier and service, e.g. USPS (Priority Mail, First Class), UPS Ground, FedEx Home Delivery.
  3. Set your handling time (e.g. 1 business day) and the shipping cost, or choose "Free shipping".
  4. Choose where you ship (the United States only, or international too), then select "Save".

2/3

Payment policy

How buyers pay for their orders.

  1. Usually nothing to do: eBay creates this policy for you once its payments are set up. Check it's in your list.
  2. Missing? Go to My eBay → Account → Payments and link your US bank account (routing number and account number). eBay may ask for your SSN or EIN.
  3. Verification usually takes 1–2 business days. eBay then creates the policy automatically.

3/3

Return policy

Whether you accept returns and under what conditions.

  1. Select "Create policy", choose the return policy and give it a name.
  2. Choose whether you accept returns. Accepting them is recommended for buyer trust.
  3. If you do, set the return window (30 days is standard on eBay.com) and who pays return shipping.
  4. Select "Save".

eBay's screens can change. eBay's help on Business Policies ↗

Connect eBay to Zetlis

Once your three policies are ready, connect your eBay account. You'll sign in on eBay and approve access.